Frequently Asked Questions
What does a property management company do?
A property management company handles the day-to-day work of renting out your property. This includes marketing, tenant screening, rent collection, repairs, maintenance, tenant communication, and making sure your rental stays compliant with local laws.
How much does long-term property management cost?
Long-term property management fees typically range from 8% to 12% of the monthly rent, plus a one-time leasing fee when a new tenant is placed. Costs can vary based on your property type, location, and level of service — always ask for a clear breakdown of what’s included.
Do I need a property manager for my rental?
Hiring a property manager saves you time and protects your investment. It’s especially valuable if you live far away, have multiple units, or don’t want to handle tenant issues yourself.
How do you find and screen tenants?
We market your rental, arrange showings, and screen tenants through background checks, credit reports, employment verification, and reference calls — so you get reliable tenants who pay on time and take care of your home.
How do I get paid?
We collect rent on your behalf and deposit your owner payments directly to your bank account each month. You’ll also receive detailed statements showing your income and any expenses.
What happens if a tenant stops paying rent?
If a tenant falls behind, we handle follow-ups and issue the proper notices under local tenancy laws. If necessary, we coordinate the eviction process and find a qualified replacement quickly.
Do you handle maintenance and repairs?
Yes — we arrange maintenance and repairs through trusted local contractors or our in-house team, and handle emergencies. We also perform routine inspections to help prevent costly issues down the road.
Do you offer short-term or vacation rental management?
Yes! We manage Airbnb, Vrbo, and other short-term stays — handling guest bookings, communication, turnovers, and cleaning. Learn more about our short-term rental management services.
Where do you offer property management services?
We serve St. John’s, Newfoundland and surrounding areas. Not sure if your property is covered? Contact-us and we’ll be happy to help.
How do I get started?
Getting started is easy. Book a free property assessment with our team — we’ll tour your property, discuss your goals, and create a plan to help you earn steady income without the stress.